Degraded analytics processing
Update - We have implemented the fix and we are currently monitoring our services.
Dec 04, 2025 - 20:35 EST
Update - A processing issue is delaying analytics data. Previously processed data is still available through the analytics reports. No data loss is projected.
Dec 04, 2025 - 13:14 EST
Identified - The issue has been identified and a fix is being implemented.
Dec 04, 2025 - 13:02 EST
Website Operational
Billing Operational
On-Site Player Operational
Embedded Player Operational
Upload Operational
Create Operational
Conversion Operational
API Operational
Mobile/ TV Apps Operational
Live Analytics Degraded Performance
Support Systems Operational
Live streaming features Operational
VOD Analytics Degraded Performance
Record Operational
Editor Operational
Interactive Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 5, 2025

No incidents reported today.

Dec 4, 2025

Unresolved incident: Degraded analytics processing.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
increased-buffering
Resolved - This incident has been resolved.
Dec 2, 10:52 EST
Investigating - A workaround has been implemented while we investigate the root cause.
Nov 28, 13:54 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 27, 06:11 EST
Update - We are investigating reports of elevated buffering
Nov 27, 04:07 EST
Investigating - We are currently investigating this issue.
Nov 27, 04:06 EST
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Nov 27, 2025
Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

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