Degraded Service

Incident Report for Vimeo

Resolved

The upload and video processing backlog has been handled. There is still a very small percentage of jobs that need some intervention to retry which will be progressing over the coming hours. Aside from that, all systems are performing within normal parameters.
Posted Jun 12, 2025 - 18:07 EDT

Update

New live streams from this point forward should be fully operational while archives for previous streams may require extended recovery time. Upload and video processing continues to make progress though there is still a backlog of work causing some delays.
Posted Jun 12, 2025 - 17:06 EDT

Monitoring

Our systems continue to recover with most being completely operational. Live Streaming may still encounter issues with archiving once the stream concludes. Additionally, uploads and video processing may be delayed as the system processes the backlog.
Posted Jun 12, 2025 - 16:23 EDT

Identified

We're starting to see recovery across the platform.
Posted Jun 12, 2025 - 15:17 EDT

Update

We can confirm that vimeo.com, mobile, and playback are broadly affected.
Posted Jun 12, 2025 - 14:51 EDT

Update

We are continuing to investigate this issue.
Posted Jun 12, 2025 - 14:38 EDT

Update

We are continuing to investigate this issue.
Posted Jun 12, 2025 - 14:26 EDT

Update

We are continuing to investigate this issue.
Posted Jun 12, 2025 - 14:21 EDT

Investigating

We are currently investigating an issue with degraded service across various parts of Vimeo.
Posted Jun 12, 2025 - 14:20 EDT
This incident affected: Website, On-Site Player, Embedded Player, Upload, API, and Live streaming features.