Starting Aug 25, 2025 10:00 AM EDT all video viewing events are processed and are available on Video Analytics reports.
There are unprocessed video viewing events that occurred between Aug 23, 08:30 PM EDT and Aug 25, 10:00 AM EDT. We are actively working on processing them. Once we have processed them they will be available under Video Analytics reports.
Aug 25, 2025 - 15:20 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 25, 2025 - 15:11 EDT
Update - At 11:52 PM Aug 24, 2025 we have recovered from Viewer count lag for Live events. Viewer count on Live events should be showing correct values now. Non-Live Video Analytics is still experiencing delay in data freshness and we are actively working on it.
Aug 25, 2025 - 06:47 EDT
Update - Viewer count on Live Events is impacted. We have identified the underlying issue and are actively addressing it.
Aug 24, 2025 - 20:01 EDT
Investigating - We are currently investigating this issue.
Aug 24, 2025 - 19:58 EDT
Website
Operational
Billing
?
Operational
On-Site Player
Operational
Embedded Player
Operational
Upload
Operational
Create
Operational
Conversion
?
Operational
API
Operational
Mobile/ TV Apps
?
Operational
Live Analytics
Operational
Support Systems
?
Operational
Live streaming features
Operational
VOD Analytics
Operational
Record
Operational
Transcript Editor
?
Operational
Interactive
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 25, 2025
Unresolved incident: Degraded Video Analytics data freshness.
Resolved -
Showcases are now fully operational.
Aug 19, 18:22 EDT
Identified -
We've identified the issue and deployed a fix.
Aug 19, 17:54 EDT
Update -
Some users are experiencing authorization errors with Showcases that should be publicly available. We're currently investigating...
Aug 19, 17:41 EDT
Investigating -
We are currently investigating this issue.
Aug 19, 17:40 EDT
Resolved -
This incident has been resolved.
Aug 13, 18:30 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 13, 18:27 EDT
Identified -
Some Vimeo OnDemand pages that use custom domains are currently failing. We've identified the issue and are deploying a fix.
Aug 13, 18:14 EDT